If a landlord is slow to respond to the reference request sent by Let Alliance, we'd suggest that you ask the applicants to chase the landlord directly themselves in the first instance. Applicants can also share the following documents with Let Alliance to speed up referencing:
- Last 6 months' bank statements (showing monthly rent payments)
- Tenancy agreement (AST)
Applicants can share these additional documents with Let Alliance via the Residently app. To do this they should open the app and go to Support > Create new message > Referencing > Share additional documents.
If you need further assistance, email us at partners@residently.com or reach out via chat.