How do I add a resident or a guarantor?

1. Go to the Applications tab
2. Select a stay, filtering by property or resident
3. Click View stay details
4. Go to the People tab and click Add a person
5. Select Resident, Guarantor, or Legal occupier from the drop-down menu, then fill in their details. When adding a guarantor, you'll need to select which of the residents the guarantor is for
6. Click Add... to add them to the stay
7. If you wish to reference them, click Send invitation to invite them to complete paperwork. (You can skip this step if you do not wish to reference them). On the Referencing tab, the first task card will automatically change to reflect the progress of details and documents being uploaded to the application.

If you need further assistance, email us at [e-mail] or reach out via chat.