How do I change the bank account details for upfront and ongoing rent?

The dashboard allows you to submit and edit bank details for both upfront and ongoing rent payments. These details are surfaced on the payment request email and the Residently app.

You can submit bank details by going to the Stay setup tab on the task tracker.

1. Go to the Applications tab and select a Stay
2. Click on the Stay setup tab
3. Click Submit on the relevant task card for upfront or ongoing rent payments
4. Enter the bank details and click Save changes

You can also add or edit bank details from the Payments tab after clicking View stay details. Follow the steps below to do this.

1. Go to the Applications tab and select a Stay
2. Click View stay details
3. Click on the Payments tab. Click Add bank details to add upfront or ongoing rent payment details. Click Edit to modify existing details
4. Enter the bank details and click Save changes

This bank account details will only change for the Stay you've edited. If you want to change the bank account details for all properties on your portfolio, please email us at [e-mail]

If you need further assistance, email us at [e-mail] or reach out via chat.