Follow the steps below to undo referencing approval from your dashboard.
- Go to the Applications tab and select a stay
- Click on the Referencing tab and locate the last task card, 'Review referencing report'
- Click View approved report, then click Undo approval
You'll see a message reminding you that the resident will have been notified automatically that their referencing had been approved. You should keep the residents informed of any changes once you've undone the referencing approval.
If you need further assistance, email us at partners@residently.com or reach out via chat.