Properties to let 🏘️
Listings 🪧
Leads 🦮
- How do I add a lead?
- How do I invite a lead?
- How do I close a lead?
- How do I add a viewing for a lead?
- How do I reschedule or cancel a viewing for a lead?
- How do I view a lead's pre-qualification results?
Viewings 🔭
Offer 📋
- How do I show a property to display on the agent offer form?
- Can I amend the offer form if the details need updating?
- What should I do if the applicants have entered their salary incorrectly and have submitted their offer form?
- Why can't I see where to input additional charges on the agent offer form?
- What does Holding Deposit not collected by Residently mean?
- How do I submit an offer using the agent offer form?
Paperwork 📑
- How do I view the progress of details and documents uploaded for referencing?
- How do I add a resident, guarantor or legal occupier?
- How do I reassign the lead resident?
- How do I find out who is responsible for uploading details and documents for referencing?
- Why is only the lead resident allowed to upload, edit and submit details and documents for referencing?
- How can residents and guarantors upload their own details and documents for referencing?
Referencing 🗃️
- How do I view referencing progress on the dashboard?
- How can applicants track their referencing progress?
- How can applicants share additional details and documents with Let Alliance after they've submitted their application?
- How do I re-reference residents and guarantors?
- How do I change the tenancy details on the referencing reports?
- What does it mean when an applicant's referencing is 'Incomplete'?
Contracts 📝
- How do I set up and generate a contract?
- Why are the applicants having trouble signing the contract?
- Why can't I set up a contract?
- How do I edit a contract?
- How do I edit tenancy details when generating a contract?
- How do I add an additional clause?
Payments 💸
- How to set up a Direct Debit for rent payment
- How do I request a holding deposit via the dashboard?
- Why is the applicant having issues uploading their bank details to pay the holding deposit?
- How can I check if the holding deposit has been paid?
- How do I refund the holding deposit?
- Can I collect the holding deposit off Residently?
Renewals 🎠
Community 🛝
Insights ✨
Stays 🛌🏻
- How do I edit a term start and end date?
- How do I edit a resident or guarantor's email address?
- How can I view an application once a tenancy has started?
- What's the earliest term start date I can select?
- How do I amend the final lease end date?
- How do I reassign an application to a different property?
Properties 🏡
- Residently Lexicon
- How do I log into the dashboard?
- How do I add a new dashboard user?
- How do I add a new property?
- How do I edit a property address?
- How do I upload compliance certificates for a property?