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  3. Paperwork 📑

Paperwork 📑

Support applicants uploading their details and documents for referencing.

  • How do I view the progress of details and documents uploaded for referencing?
  • How do I add a resident, guarantor or legal occupier?
  • How do I reassign the lead resident?
  • How do I find out who is responsible for uploading details and documents for referencing?
  • Why is only the lead resident allowed to upload, edit and submit details and documents for referencing?
  • How can residents and guarantors upload their own details and documents for referencing?
  • Why is the guarantor having technical issues completing their paperwork?
  • How do I view the documents for an application?
  • How do I view an applicant's right to rent information?
  • What bank statements are required from applicants and where can I view them?
  • How do I delete compliance certificates?
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