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  3. Offer 📋

Offer 📋

Start, manage and approve an offer.

  • How do I show a property to display on the agent offer form?
  • Can I amend the offer form if the details need updating?
  • What should I do if the applicants have entered their salary incorrectly and have submitted their offer form?
  • Why can't I see where to input additional charges on the agent offer form?
  • What does Holding Deposit not collected by Residently mean?
  • How do I submit an offer using the agent offer form?
  • How do I start a new offer from the dashboard?
  • How do I remind applicants to complete their offer?
  • Why hasn't the applicant received the offer invitation email?
  • How can applicants enter multiple income sources in the offer form?
  • How can I see whether applicants have declared any adverse credit or CCJs in their offer form?
  • How does acceptance criteria work for guarantors?
  • How do I reassign an offer to a different property?
  • How can I download offer details?
  • Why can't I approve an offer?
  • How do I decline an offer?
  • How do I mark the holding deposit as collected?
  • How does Residently calculate residents' affordability?
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