You can decline an offer from your dashboard by following the steps below.
- Go to the Applications tab and select a stay
- Click on the Offer section of the join tracker
- Locate the third task card, 'Review offer', and click Review
- Click Decline to decline the offer
- Select a reason for declining the offer from the drop-down menu
- Write a message to the applicant
- Click Decline stay to decline the offer
The applicant will then be sent a cancellation email and the stay will be removed from your dashboard.
You can also decline an offer by clicking Actions > Decline application. You can decline a stay at any point during the join process.
If you need further assistance, email us at partners@residently.com or reach out via chat.