Stays 🛏️
Manage stays on your dashboard.
- How do I edit a term start and end date?
- How do I edit a resident's email address?
- What's the earliest term start date I can select?
- How do I amend the final lease end date?
- How do I reassign an application to a different property?
- How do I change the monthly rent amount and rent share for residents and guarantors?
- How do I add an in situ stay?
- How do I reinstate a declined stay?
- How do I decline or cancel an application?
- How do I add and edit additional charges?
- How do I view a resident or guarantor's net monthly income?
- How do I check the share of rent for a resident or guarantor?
- How do I edit a payment reference?
- How do I reinstate an archived resident or guarantor?
- How do I edit a person's details?
- Why is the dashboard not letting me start a stay?
- Where can I view a resident's next of kin information?
- How do I contact a resident?
- How do I process a company guarantor on the dashboard?
- How should we proceed with applicants that have military status?
- How should I add a baby to a stay if a resident is due to give birth during the tenancy term?
- How do I re-reference residents when they still have their referencing reports for the current term?
- How do I add notes to a stay?
- How do I filter applications by portfolio on the dashboard?
- How can I filter by property, resident and portfolio on the dashboard?
- Why can't I find a stay under the Applications tab?
- How do I delete a duplicate or empty stay?
- Is there a telephone number I can call to get in touch with Residently?