How do I edit a payment reference?

You need to manually set up a unique payment reference ID when you're setting up a stay. Follow the instructions below to edit a payment reference from your dashboard.

1. Go to the Applications tab and select a stay
2. Click on the Stay setup tab, locate the third task card, 'Submit payment reference', and click Submit
3. Enter a payment reference, then click Submit to save the details

Later on, you can go back to edit the payment reference from the same task card if required.

1. Go to the Applications tab and select a stay
2. Click on the Stay setup tab, locate the third task card, 'Submit payment reference', and click View, then click Edit to change the end date, payment reference and tenancy reference
3. Click Save changes to save the details

If you need further assistance, email us at [e-mail] or reach out via chat.