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  2. Partner Help Centre
  3. Payments 💸

Payments 💸

Manage the holding deposit and upfront payment.

  • How do I request a holding deposit via the dashboard?
  • Why is the applicant having issues uploading their bank details to pay the holding deposit?
  • How can I check if the holding deposit has been paid?
  • How do I refund the holding deposit?
  • Can I collect the holding deposit off Residently?
  • How do I request an upfront payment?
  • How can I edit the security deposit and upfront rent amounts?
  • How do I change the bank account details for upfront and ongoing rent?
  • Can residents pay upfront rent to cover two non-consecutive months in the tenancy?
  • Can residents pay the upfront rent amount by credit card?
  • How do I undo a payment confirmation?
  • How do residents make rent payments via the Residently app?
  • Payments in app for MRI Qube charges
Partner Help Centre