If you have reassigned an application to a different property after the referencing process has been completed, you will need to log into the Let Alliance portal to change the tenancy details on the referencing reports. Follow the steps below to edit the details so that Let Alliance can amend the reports for the new property.
- Log into the Let Alliance portal using the guidance in this article
- Type the property address into the search bar at the top of the page, then click Open to go to the Property Dashboard
- Click on the three dots on the Summary card, then click Edit Property
- Enter the new property address, then amend the term, rental amount and move in date if applicable
- Click Update Property to save the changes
- If you need to change the rent shares, click on the the three dots on the Summary card, then click Change Rent Shares. Enter the new amounts, then click Update Rent to save the changes
Let Alliance will review the changes and will amend the final referencing reports. You can track progress from the referencing progress task cards on the dashboard. Please refresh the dashboard every 15 minutes to view the updates.
If you need further assistance, email us at partners@residently.com or reach out via chat.